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FAQ | Frequently Asked Questions2016-12-29T02:23:31+00:00

Our FAQ: Zone 15 Frequently Asked Questions

What’s the minimum age for Tower Tag VR and the racing simulators?2020-02-16T16:38:47+00:00

The minimum age to play Tower Tag VR is 8 years old.

The minimum age to play the VR racing sims is 10 years old.

 

Is there a weight limit on the driving simulators?2019-07-28T19:20:38+00:00

Our driving sims can carry individuls weighing up to 120 kg (265 lbs.)

ARE THERE PREFERENTIAL PRICES FOR GROUPS?2016-03-23T21:58:09+00:00

YES, please see our rates and promotions for more details … RATES & PROMOTIONS

DO CHILDREN / MINORS HAVE ACCESS TO THE “BAR / LOUNGE”?2016-03-23T19:37:08+00:00

No, only adults have access. No sale of alcohol is offered to minors, furthermore, staff requires proof of age from all people it deems, look too young.

DO YOU HAVE A LIQUOR LICENCE?2017-09-08T20:39:57+00:00

Yes, we have a liquor licence for our Bar/Lounge on the second floor. The perfect space to have fun and relax between adults.

CAN I BOOK A ROOM FOR A GROUP EVENT?2016-03-23T21:58:52+00:00

To make the most of your indoor play activities and group meetings. The Zone 15 recreational centre has three reception rooms. Two of the reception rooms are open plan, allowing easy flow. In addition, a private room is provided for more intimate groups. BOOK NOW!

CAN PEOPLE WITH REDUCED MOBILITY PLAY MINI-GOLF WITH ME?2016-03-24T17:37:03+00:00

Note that people with reduced mobility have access to 13 of the 18 holes offered, as our Mini Golf course is located on two floors.

I SAW THAT THE MINI-GOLF IS FLUORESCENT, BUT IS THERE A THEME?2016-03-23T19:45:03+00:00

Our mini-golf will transport you from the prehistoric era to a spectacular tropical jungle, while going through a captivating underwater world as well.

IS YOUR MINI-GOLF ACTUALLY… MINI?2016-03-23T19:47:35+00:00

NOT AT ALL! Our Fluorescent Mini-Golf course occupies an indoor area of 4800 square feet. 18 holes that go quite the distance on fun!

WHAT TYPE OF LASER TAG EQUIPMENT IS AVAILABLE?2016-03-23T19:49:21+00:00

Zone 15 in Laval is equipped with the most sophisticated Laser Tag system in North America.

WHAT’S THE TOTAL CAPACITY OF ZONE 15?2016-03-23T19:50:59+00:00

Our indoor recreational facilities can accommodate up to 300 people.

HOW MANY PEOPLE CAN PLAY LASER TAG SIMULTANEOUSLY?2017-09-01T00:48:11+00:00

Laser Tag is a true sporting experience and offers a friendly game that can host up to 40 players simultaneously.

HOW LONG IS A GAME OF LASER TAG?2016-03-23T19:53:50+00:00

Each mission lasts about 15 minutes.

IS THERE A MINIMUM HEIGHT FOR PLAYERS?2016-03-23T19:55:06+00:00

Regarding Laser Tag, participants must be at least 4 feet / 1.2M.

WHAT HAPPENS ON THE DAY OF THE BIRTHDAY EVENT?2016-03-23T19:56:16+00:00

We recommend arriving 15 minutes before your event. You’ll be welcomed at the reception and we’ll put your cake in the freezer. The host(ess) will welcome guests and direct them to their designated activity. Parents/adults who are not participating in activities can relax at the lounge or in the cafeteria. Once the activity is completed, your host(ess) will gather the group in designated party room so that you can cut and eat the cake. The room is reserved for your group for a maximum of 45 minutes, if you want to stay for a longer period of time, please let us know in advance. Additional fees will apply.

WHAT IS YOUR REFUND POLICY FOR THE CANCELLATION OF A PARTY?2018-04-26T19:07:11+00:00

Cancellation can be made without penalties, up to 14 days before the reservation date. After this period, the deposit will not be refunded, knowing that you could potentially prevent someone else from booking the same space.

FROM WHAT AGE CAN CHILDREN PLAY?2019-02-26T22:21:38+00:00

Children can play a game of Laser Tag from the age of 6 years old. It’s preferable that children under 8 years of age be accompanied by an adult. Tower Tag and Virtual Reality games can be played by anyone aged 8 and above.

CAN I ENTER AND NOT PARTICIPATE IN ANY GAME?2016-03-23T19:59:52+00:00

Yes, you can just watch the activities, spend quality time with friends or enjoy our fast food or our lounge without having to participate in any of the games.

SHOULD I BOOK MY GAME AHEAD OF TIME?2016-03-23T22:00:41+00:00

It’s advisable to reserve a space, especially on Saturdays and Sundays and especially for Laser Tag. You’re required to arrive 15 minutes in advance of your start time to ensure you have a place at the desired time. Furthermore it’s possible to BOOK ONLINE HERE.

DO YOU HAVE DEDICATED LOCKERS FOR PERSONAL EFFECTS?2016-03-23T20:02:45+00:00

Lockers are provided with keys, based on availability.

CAN I BRING MY OWN FOOD AT ZONE15?2023-12-03T16:45:36+00:00

Food and beverages from outside are not allowed. Only party cakes are allowed for groups that have a private party room reserved. We can keep it in our refrigerator or freezer until it’s time to celebrate.

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